3333 Bet Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy applies to all users of the 3333 bet — including our website, mobile services, and all related services we offer. It explains how we handle the personal information you provide directly during registration and platform use, as well as data we collect automatically when you interact with our services.

This Policy forms part of the overall agreement between you and 3333 bet, together with our Terms and Conditions. Please read both documents carefully before using our platform. If you do not agree with any part of this Privacy Policy, please do not register for or continue using the 3333 bet.

3333 bet collects two main categories of data — information you provide directly to us, and data collected automatically while you use the platform.

Data you provide directly:

• Full name as stated on your identification document
• An active Malaysian phone number (used for OTP verification)
• Email address for account communications and notifications
• Date of birth (to verify that you are 18 years of age or above)
• Selected payment method details (e.g., Touch 'n Go e-wallet account number, GrabPay, or FPX information)
• Identity verification documents (such as a copy of your Malaysian identification card) when required during the KYC process
• Information you provide when contacting customer support

Automatically collected data:

• IP address and general location information (country and region)
• Device type, operating system, and web browser used
• Session data including pages visited, time spent, and navigation patterns
• Betting and transaction history within the platform 3333 bet
• Cookie data and related tracking technologies (explained further in Section 7)

3333 bet uses the personal data collected for the following purposes, based on a valid legal basis:

• Account Management: Creating and maintaining your account, processing secure logins, and verifying your identity when required
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions related to Malaysian local payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost, and ShopeePay
• Service Provision: Delivering the Sports Betting, Live Casino, e-sports, and all products experience 3333 bet to you
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, duplicate accounts, and platform abuse
• Legal Compliance: Fulfilling our obligations under applicable Malaysian legislation, including PDPA 2010
• Responsible Gambling: Monitoring usage patterns to identify signs of problem gambling and activating appropriate protection tools
• Platform Improvements: Analyzing aggregated (not individual) usage patterns to improve the interface, performance, and overall user experience 3333 bet
• Service Communications: Sending important notifications regarding your account, transactions, changes to terms, and security updates

We do not use your personal data for purposes beyond those stated above without first obtaining fresh consent from you.

3333 bet does not sell your personal data to any party for commercial purposes. However, in the limited circumstances described below, we may need to share your data with certain parties:

• Payment Service Providers: To process your deposits and withdrawals, the necessary transaction information is shared with payment providers such as Touch 'n Go, GrabPay, and local banks. These providers are governed by their own privacy policies and security standards
• Game Providers: To deliver Live Casino experiences and other games, the necessary gameplay session information is shared with providers such as Evolution Gaming and Pragmatic Play
• Legal Compliance: We may be required to disclose your data to Malaysian government authorities or law enforcement bodies when mandated by law or a valid court order
• Fraud Prevention: In cases where we suspect fraudulent activity or financial crime, we may share information with the relevant agencies for investigation purposes

3333 bet continually invests in security infrastructure to protect your personal data. The security measures we have in place include:

• 256-bit SSL encryption for all data transmissions between your browser and our servers
• Passwords are stored using strong cryptographic hashing — we do not store passwords in plain text
• Two-factor authentication (2FA) via SMS OTP for critical transactions
• 24/7 security monitoring by automated threat detection systems
• Strict internal access controls — only staff who require access to perform their duties are permitted to view user data
• Regular security audits conducted by independent third parties
• A clear incident response plan in the event of any data breach

While we take all reasonable precautions, no digital security system is completely impenetrable. In the event of a data breach affecting your personal information, 3333 bet committed to notifying you within the timeframes required by applicable law and taking immediate remedial action.

3333 bet retains your personal data only for as long as it is needed for the original purpose of collection, or as required by law. Our general data retention guidelines are as follows:

• Active Account Data: Retained for as long as your account remains active with 3333 bet
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
• Data Following Account Closure: Core data is retained for 5 years after account closure for legal compliance purposes and to resolve any disputes that may arise
• Security Logs: Retained for 12 months for security incident investigation purposes if required
• Support Communication Data: Interaction records with our support team are retained for 2 years

Once the retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be directly linked to your identity. If you wish to request early deletion of your data, please refer to the Your Rights section below.

Platform 3333 bet uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Below are the types of cookies we use:

You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the platform 3333 bet and you may be unable to log in or use certain features.

As a member 3333 bet, you have the following rights regarding your personal data under Malaysia's PDPA and international best-practice privacy principles:

To exercise any of the above rights, please contact the 3333 bet via in-platform live chat or by submitting a request to our email. We will verify your identity before processing any request to ensure the security of your data.

Platform 3333 bet is intended for adults aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that we have collected data from a minor without our knowledge, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who suspect their minor child has registered or is using the platform 3333 bet encouraged to contact our support team immediately. We will investigate and respond promptly to resolve the situation.

3333 bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this document
• Sending notifications to members via email or in-platform alerts
• Displaying a prominent notice on the platform's main page 3333 bet for at least 14 days before the amendment takes effect

Continued use of the platform 3333 bet after the amendment's effective date will be considered as your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request data deletion before the effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

• Live Chat: Directly via the platform 3333 bet — the fastest way to get a response
• Email: support@3333bet-win.com — for detailed enquiries that require investigation

We are committed to responding to all privacy-related enquiries within 72 business hours. For formal requests such as data access, correction, or deletion, we aim to complete the process within 14 business days from the date your identity is verified.